Confidentiality Agreement

Underbros Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit https://underbros.NL/ or make a purchase.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the Site, and how you interact with the Site. This automatically-collected information is referred to as "Device Information."

We collect Device Information using the following technologies:

  • "Log files" track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and 3D Secure secure payments), email address, and phone number. This information is referred to as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

Generally, we use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use the Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services, in line with your preferences that you have shared with us.

We use the Device Information we collect to help us screen for potential risk and fraud (especially your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store—learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site—learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights in other ways.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access the personal information we hold about you, to correct, update, or delete it. If you would like to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, please note that we are processing your information in order to fulfill any contracts we may have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests as outlined above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at info@underbros.nl.

SMS Marketing Terms & Conditions:

We use a text messaging platform subject to the following terms and conditions. By opting into our text marketing and notifications, you accept these terms and conditions.

By entering your phone number on the payment page and initiating a purchase or subscribing through our subscription form or a keyword, you consent to receive text notifications (for your order, including abandoned cart reminders) and text marketing offers from us. You acknowledge that consent is not a condition of any purchase.

Your phone number, name, and purchase information will be shared with SMS platform "SMSBump Inc," a European Union company based in Sofia, Bulgaria. This information will be used to send targeted marketing messages and notifications. After sending the text messages, your phone number will be transmitted to a text message operator to complete the delivery.

If you wish to opt-out of receiving text marketing messages and notifications, you can reply STOP to any mobile message sent by us or use the unsubscribe link provided in any of our messages. You acknowledge and accept that alternative words or requests for opt-out may not be considered a reasonable method of opting out.

For any questions, please text "HELP" to the number you received the messages from. Alternatively, you can contact us at info@underbros.nl.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to track the items in your shopping cart, including when you abandon your checkout. This information is used to determine when to send cart reminder messages via SMS.

By opting into [underbros] SMS marketing and initiating a purchase or subscribing through our subscription tools, you agree to receive recurring SMS notifications (including abandoned checkout reminders), SMS marketing offers, and transactional messages from us. Even if your phone number is registered with a state or federal Do Not Call list, you consent to receive these messages.

Message frequency may vary. Consent is not a condition of any purchase. To opt-out of SMS marketing messages and notifications, simply reply STOP to any mobile message you receive or use the unsubscribe link in any of our messages.

We reserve the right to change any phone number or short code we use for the service at any time, and you will be notified accordingly.

We are not responsible for any failure, delay, or misdirection of any information sent through this service, or for any actions you may or may not take based on the information received.

FREE SHIPPING

We ship our products across Turkey for free and as quickly as possible.

CUSTOMER SUPPORT LINE

Our support team is available to assist you from 10:00 AM to 6:00 PM. We will promptly answer all of your inquiries.

Office Address:
Office 11213, 182-184 High Street North, East Ham, London, England, E6 2JA

Email:
info@underbros.nl